@book{35503,
	author = {Tang, Christopher S. and Netessine, Serguei. and SpringerLink (Online service)},
	title = {Consumer-Driven Demand and Operations Management Models},
	publisher = {Springer US,},
	year = {2009.},
	series = {International Series in Operations Research & Management Science,},
	address = {Boston, MA :},
	edition = {1.},
	url = {http://dx.doi.org/10.1007/978-0-387-98026-3}
}