@book{35134,
	author = {Leboyer, Antoine. and Malraison, Jean-Claude. and SpringerLink (Online service)},
	title = {Building Routes to Customers},
	publisher = {Springer New York,},
	year = {2009.},
	address = {New York, NY :},
	url = {http://dx.doi.org/10.1007/978-0-387-79951-3}
}